Terms of service
OVERVIEW
Welcome to Mei Cocao! The terms "we", "us" and "our" refer to Mei Cocao. Mei Cocao operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mei Cocao is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when you use the Services. Please read them carefully. By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide information such as your email address and billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete. You are responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately, but colors and appearance may vary by device. We do not warrant that products will meet your expectations or match depictions exactly. Product descriptions may change without notice, and we reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Mei Cocao may accept or decline orders at its discretion; an order is accepted only once confirmed and paid. Please review orders carefully before submitting. Purchases are for personal or household use, not commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price in effect when the order is placed, as shown in your order confirmation. You agree to provide current, complete purchase and account information and to promptly update it as needed.
SECTION 5 - SHIPPING AND DELIVERY
We will arrange shipment of your order to the address you provide. Shipping times are estimates; we are not responsible for delays caused by carriers or events beyond our control. Risk of loss passes to you upon delivery to the carrier.
SECTION 6 - RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy. Please inspect your order upon receipt and contact us promptly about any defects, damage, or errors so we can make it right.
SECTION 7 - INTELLECTUAL PROPERTY
All content on the Services — including text, graphics, logos, and images — is the property of Mei Cocao or its content suppliers and is protected by intellectual property laws. You may not reproduce or exploit any content without our express written permission.
SECTION 8 - PROHIBITED USES
You may not use the Services for any unlawful purpose, to violate any regulations, to infringe intellectual property rights, to submit false information, or to interfere with the security or proper working of the Services. We may terminate your access for violations.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes information about your use of the Services to provide and improve them. Your use of the Services is also subject to Shopify's terms and policies as applicable.
SECTION 10 - THIRD-PARTY LINKS
The Services may contain links to third-party websites we do not control. We are not responsible for the content, accuracy, or practices of third-party sites, and your use of them is at your own risk.
SECTION 11 - PRIVACY
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct errors and to cancel orders affected by them.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Services and all products are provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, Mei Cocao shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Mei Cocao from any claims arising out of your breach of these Terms or violation of any law or third-party rights.
SECTION 15 - SEVERABILITY AND WAIVER
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any right does not waive that right.
SECTION 16 - TERMINATION
These Terms remain effective until terminated by either party. We may suspend or terminate your access at any time for conduct we believe violates these Terms or is harmful to our interests.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with our policies referenced herein, constitute the entire agreement between you and Mei Cocao regarding the Services.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
SECTION 19 - CHANGES TO TERMS
We may update these Terms of Service from time to time. Continued use of the Services after changes constitutes acceptance of the revised Terms. Please review this page periodically.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at stygura@gmail.com.